Any of our items (except shrink bands) can be returned within 30 days of receipt. If you ordered the wrong item and would like to exchange it for something else, a full credit will be issued for the products received. Returns are subject to a 25% restocking fee (There are no refunds on shipping charges for returns or exchanges). If we pack and/or ship your order and for some reason you refuse it, handling and shipping charges will still apply. Please order carefully.
You will need to contact a representative at 561-203-2779 in order to request a Return Merchandise Authorization number and the address to send returns to. Returns without an RMA or returned to the incorrect address will not be given credit. We cannot accept returns of used merchandise. Damaged shipments are rare and will be replaced or refunded. Please inspect all packages at the time of arrival and contact us immediately about any damaged products.